Starting a new team member is exciting, but if your IT set up isn’t ready, day one can quickly turn into a frustrating mess of missing accounts, locked-out devices, and pesky permission settings. IT onboarding is one of the most common requests we manage for small businesses across Adelaide, and we recently lived it ourselves after moving into our new office. It reminded us just how much goes into getting it right.
What to Expect When You Partner With Us
The Complete IT Onboarding Checklist for New Employees
Hardware & Access Setup
Device Procurement & Setup
We source, configure, and deliver a ready-to-use device: laptop, peripherals, and all. No IT headaches on the first day, just your new hire arriving to a desk that’s already working.
Microsoft 365 or Google Workspace Account Creation
We create their email address, configure access to your business apps, and set everything up from day one. Whether your business runs on Microsoft 365 or Google Workspace, we handle the full account provisioning.
Network & VPN Access Configured
Whether your new hire is working in-office or remotely, we make sure secure network access is in place before they log in. This includes VPN configuration, Wi-Fi access, and any business-specific network requirements.
Security & Protection
Multi-Factor Authentication (MFA) Enrolment
Security is non-negotiable. We enrol every new user in MFA to protect your business accounts from unauthorised access. This is one of the simplest and most effective cybersecurity measures a small business can implement, and we make sure it’s done right from day one.
Endpoint Protection & Device Management (MDM)
Their device is enrolled in your mobile device management (MDM) platform and protected with antivirus and monitoring tools. Endpoint protection is essential for any business managing sensitive data. It means if a device is lost, stolen, or compromised, you have the tools to respond quickly.
Permissions & Access Rights Assigned
We work with you to grant the right level of access to shared drives, systems, and business apps. No over-provisioning. Correct permissions reduce risk and keep your data organised and protected.
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HOT TIP
If onboarding a new employee means removing credentials for an old one, we make sure their access doesn’t quietly linger behind the scenes after they’ve left. We keep things tidy.
Software, Licensing & Data
Software Installation & Licensing
All the tools your team uses are installed, licensed, and ready to go. We track licences so you’re never paying for unused seats or scrambling to find a product key at the last minute.
Backup & Cloud Storage Configured
Their device and files are connected to your backup solution from day one, so their work is protected from the start. Business backup solutions are a critical safety net, and one that’s far easier to set up at onboarding than after something goes wrong.
Communication & Orientation
Email Signatures & Communication Tools Configured
We set up professional email signatures, Teams/VoIP access, calendars, and communication tools so your new employee is fully connected and ready to collaborate from day one.
Welcome & Orientation Handover
We’re happy to provide the new team member with a brief IT orientation if needed. How to reach support, what to do if something goes wrong, and how to get the most from their setup are all keys to their success. It’s a small step that makes a big difference to new hire confidence.
How Far in Advance Should You Contact Your IT Provider?
We recommend reaching out at least 3 business days before your new hire’s start date. This gives us time to source and configure hardware, create accounts, and ensure everything is tested and ready. For more complex setups, like custom permissions or hardware builds, just reach out and give us a call and we’ll create a custom action plan.
Why Adelaide Businesses Trust Lagom Technology for IT Onboarding
Based in Adelaide, Lagom Technology is a fully managed IT services provider helping small and medium businesses across South Australia and greater Australia with practical, human-friendly tech support. Our onboarding process is designed to be thorough, secure, and completely stress-free for your team.
No lock-in contracts. No jargon. Just reliable IT support built around your business.